- Establish a communications strategy to advance agency position with relevant stakeholders, as well as to increase Windwood’s profile in the community.
- Manages annual fundraising gala.
- Responsible for all aspects of agency social media and website.
- Manage all aspects of the agency website.
- Write grant proposals.
- Write, edit and distribute content for publications, press releases, impact reports, and other marketing material that communicates the organization’s mission, activities, products and/or services. Writes letters and other correspondence.
- Reviews and edits draft printed and digital communications written by other team members for accuracy prior to publication or posting.
- Coordinates with internal teams to maximize brand consistency in all communications efforts.
- Responds to challenging situations quickly and professionally.
Promote and maintain a positive image of Windwood with supporters, community members and referral sources. Develops a strong online and offline brand presence. Controls and oversees the flow of communication and information between Windwood and the public. Design and implement strategies that engage our target audiences and boost our brand awareness.
- Design, create, and distribute high-quality communications materials, including social media posts (appeals, news announcements, etc.), media releases, and marketing collateral.
- Informs staff, referral sources, donors, volunteers, and the public of who we are, what we do, and why we are a valued resource in our community.
- Writes and updates web pages, and brochures..
- Nurtures ongoing relationships with businesses, civic organizations, and faith-based organizations as a way to educate the public about our mission.
Works with Chief Philanthropy Officer and development team to coordinate donation driving, brand-building special primary and secondary events.
- Manages all aspects of special events including annual fundraising gala.. Create and revise room/space layouts; run of show document. Serves as agency liaison with strategic partners and vendors on event-related matters.
- Coordinates event logistics, roles and responsibilities for development team members for all events.
- Develops event communication information for social media, TV, radio, and website; works day of event from set up to break down.
- Develops acknowledgement letters for guests, volunteers, and sponsors.
- Coordinates tracking of event spending and revenue in cooperation.
Responsible for planning, developing, implementing and managing strategies for an organization's social media accounts.
- Create and post content for a brand's social media accounts, such as posts, captions, status updates, and articles.
- Research strategies, develop campaigns, and conduct tests to create new social media campaigns.
- Monitor social media profiles and respond to comments and queries.
- Track social media page figures and insights to identify ways to improve page efficiency.
- Create a monthly social media plan and submit it to the development director.
Research and write grant proposals. Maintain the master grant spreadsheet to monitor the application process and keep track of various deadlines.
- Coordinates, develops, writes and processes grant applications from concept to submission stage while working closely with the development team as needed.
- Oversees maintenance of annual grant spreadsheet that includes deadlines, awards, and additional information as required.
- Researches and analyzes grant opportunities as required.
Coordinate media relations on an as needed basis by developing contacts with media members and influencers. Attends community events on behalf of the agency.
- Works in concert with CEO and Chief Philanthropy and Mission Advancement Officer to deliver consistent messaging and to coordinate responses to media requests.
- Maintain a database of media organizations and contacts within them.
- Develop written press materials – releases, talking points, story pitches – and manage approval processes with internal stakeholders, clients, and partners.
- Exercise judgment to prioritize media opportunities; prepare talking points, speeches, presentations and other supporting material as needed.
Manage agency website. Collects and utilizes data as a way to communicate, educate, influence, and inform our donors, staff, and the community at large.
- Establish measurement metrics and benchmarks to improve visibility on agency initiatives.
- Captures successes and metrics from across the organization; translates them into compelling stories and case studies.
- Lead the generation of online content that engages the audience and leads to measurable action.
Decide who, where, and when to disseminate information.
- Compares and contrasts our social media sites, communication efforts, and website design with Dee Norton, Landmarks, Halos and 180 Place for valuable information on contracts, grants, donor prospects, and fund-raisers.
Provides consistent and timely information through various communications programs to internal and external audiences.
- Disseminates information on relevant work-related topics. Create and fosters employee relationships
- Develop materials to educate staff on the value of agency communication practices
- Develops and implements publicity strategies for the agency’s crisis management strategy.
Departmental Development Team Responsibilities
- Works with the development team on securing committees and volunteers for on and off campus events..
- Coordinates the support of the development team members in planning and executing fundraising events.
- Attends mission awareness, donor related, and friend building events.
- Works with the Chief Philanthropy Officer to create annual and quarterly goals.
- Prepares reports, data, and statistics on programs when requested.
- Meets deadlines.
- Contributes to all team activities as requested.
Basic Functions and Expectations
- Promotes Performance and Quality Improvement in service delivery of agency programs.
- Promotes a Culture of Diversity, Equity, and Inclusion and a Commitment to Customer Service.
- Promotes our mission to provide help, hope, and healing through behavioral, educational, and therapeutic interventions which enhance social functioning and well-being, ensures safety, and works to achieve positive permanency for children and families in our community.
- Ensures everyone you encounter on our campus, including referring agencies and peers, clients and family members, is valued and respected for unique perspectives, contributions, beliefs, and cultural heritage
- Understands and maintains best practice standards for delivery of residential treatment, out-patient, community-based prevention and outreach services.
- Designs volunteer activities that promote optimum outcomes for success and permanency.
- Avoids engaging in outside activities that are in competition or conflict with the best interests of the agency.
- Maintains high ethical standards. Reports all safety concerns. Make a commitment to report all concerning behaviors displayed by fellow staff; i.e. if you see something, say something.
- Remains conscious and protective of the integrity and the mission of our agency.
- Maintains confidentiality of all client and donor-related information.
Must be able to demonstrate the needed gross and fine motor skills and physical strength, stamina, and proper body mechanics needed to execute job duties needed to maintain a safe work environment.
Training Requirements
Successful completion of Mental Health First Aid, CPI, First Aid and CPR upon hire and annually or as required; attend ongoing training and educational sessions, i.e. mandated reporter, ServSafe, HIPAA, civil rights.
EDUCATION & BACKGROUND
Minimum of Bachelor Degree and two years communications and event management experience preferably with a non profit.
SALARY
$60,000 plus depending upon experience. This is a full-time salaried position with benefits. 20 Paid Days Off (PDO), 11 agency-designated holidays, and 6 personal days. This position is not eligible for remote work.