SVC Webinars

Join us for an Audio Conference on an array of fundraising topics! AFP IHQ Audio Conferences are offered to members for $20 and non-members for $40. No refunds. The previously-recorded web/audio conferences can be accessed via YouTube. On the scheduled date you will receive an email with the private link to the presentation and will have two weeks to access it.  The recording is approximate 1 hour and each conference provides an opportunity to earn 1 point toward your CFRE.

2020 Schedule
April Webinar: Fostering a Growth Mindset in Your Team

Registrants will receive a link and can access the recording from April 30 to May 14. You can watch as many times as you wish.

You've worked with teams that really clicked, and teams that seemed to fizzle. What made the difference? One factor may have been the mindsets of the people involved. Those with fixed mindsets believe their talents cannot be changed. Teams that promote and foster a growth mindset tend to be more collaborative, empowered and committed--all factors we need in an effective development program.

Presenter: Alice Ferris, MBA, CFRE, ACFRE

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June Webinar: How to Create Donor Surveys that Improve Your Fundraising

Registrants will receive a link and can access the recording from June 23 to July 7. You can watch as many times as you wish.

If you don’t regularly survey your target audiences, your fundraising efforts are merely educated guesses. And if your surveys aren’t carefully crafted, you’ll end up receiving misleading data. Done well, surveys can give you real, actionable, and surprising insights into what your donors do, think, and need. In this session, we’ll examine all of the components of a great donor survey project and identify the countless pitfalls that plague so many surveys.

Presenter: Rachel Clemens


September Webinar: Donor Stewardship: Easy and Effective Ways to Stay in Touch with Donors All Year Long

Registrants will receive a link and can access the recording from September 22 to October 6. You can watch as many times as you wish. 

Join us for an engaging webinar that will leave you with lots of innovative and FUN ways to thank your donors for their support. After working hard to secure the gift, we need to let our donors know the impact it made in our organizations.

Presenter: Mark Chilutti, CFRE


December Webinar: Tracking It Down: How to Get Volunteers, Board Members, and Colleagues to Actually Tell You the Who/What/When of Conversations with Donors—and What Happens Next

Registrants will receive a link and can access the recording from December 22 to January 5. You can watch as many times as you wish. 

Your organization may have wonderful advocates who are passionate about your mission and vision, but how do you know what they’re saying, to whom, about what? Your goal is to collect the information, put it all in one place, and manage the relationship building so you can implement short- and long-term strategies.

Presenter: Evan Northrup, CFRE