Donors are the lifeblood of Souls Harbour. Their generosity circulates through our Mission, bringing hope and healing from the burdens of poverty, mental illness, and addiction.
Each day across Nova Scotia, we serve over 1000 meals and shelter 100 men, women, and children who struggle with food and housing insecurity. Additionally, we work with men and women in residential addictions recovery and have seen many graduate and move on to find a home of their own and a job at our social enterprise, Mission Mart. All the while, our #SoulsMobile rolls throughout Halifax working with those who are unable to get to our facilities.
As part of the donor care team, the Donor Care Specialist builds a culture of philanthropy by emphasizing gratitude and generosity, and keeping our donors connected to the cause. You are the vital link between donors and the ministry, showcasing them as partners creating a reality for our guests and residents that is filled with welcome, hope, and dignity.
Organizational Relationships & Supervision:
Location of Position: 2309 Maynard Street (office) with various locations
Reports to: Director of Philanthropy (DoP)
Authority: Responsible for assisting in the development, implementation, management and continuous evaluation of programs and activities that succeed in generating financial, community and volunteer resources in support of the ongoing sustainability of Souls Harbour Rescue Mission.
Non-Negotiable Requirements:
● Must be willing to abide by the Doctrinal and Mission Statement of SHRM
● Must hold to the constitution and bylaws of SHRM
● Must have related course of post-secondary study or equivalent experience
● Must be bondable
● Project a professional company image virtually and in-person
● Must be able to meet the physical requirements of the position
Qualifications:
● Must maintain strictest confidentiality
● Be proficient in the use of standard office equipment and computer systems
● Be proficient in the use of the internet, including research for donor acquisition
● Possess excellent oral and written communication skills used for establishing and maintaining harmonious relationships with the donor public, civic and social organizations and agencies
● Possess good personal organization, prioritization and time management skills
● Possess a demonstrated ability to work independently, meet concurrent deadlines, organize priorities and time, and work well as a member of the team
● Possess the ability to handle multiple tasks and projects and adapt to changing organizational demands and priorities
● Able to pay attention to detail and prepare accurate written records and reports
Objective:
To support the mission of Souls Harbour by systematically engaging with donors, businesses, churches, and the community at large to contribute to the overall growth of the ministry.
Specific Duties:
● This is a collaborative position that will work closely with the fundraising team to represent Souls Harbour through the annual plan, grant development, networking, events, etc. The specific responsibilities will be tailored to each team member's skills and strengths.
● Cultivate and strengthen relationships with existing donor sets (particularly middle donors) through tours, micro-events, visits, and regular communication
● Identify and cultivate new donor opportunities, including volunteers, foundations, corporations, organizations and churches
● Maintain donor records of significant interactions and notes within the Societ platform
● Prepare and share in person impact reports with donors
● Be willing to make a direct ask for money or in-kind goods, as preplanned and in accordance with our guidelines
● Receive weekly team training specific to fundraising
● Gather donor success stories to highlight the positive impact of their contributions
● Develop and sustain positive professional relationships with individuals, business contacts, volunteers, donors, and community partners
● Be accountable to assigned fundraising performance metrics and KPIs
● During busy season, assist with mail opening and receipt stuffing
● Other duties as assigned
Remuneration & Benefits:
Hours: 40 hours per week
This position requires much flexibility including working evenings and Sundays for church events and donor visits. As such, it is a high freedom position. (ie. If you have to work 4 hours late one night, we would expect you would not come in until 12:30 the following day. Supervisor should be informed.) On days you have no speaking or representation engagements, general hours are 9-5 or flexible based on your travel requirements or phone answering duties as reception is shared, particularly during busy holiday seasons such as Easter, Thanksgiving and Christmas.
Some shifts may be switched to cover for holidays & vacations. Some shifts may be switched due to off hours speaking engagements. Health Benefits after 3 months (half paid by SHRM)
Interested applicants can send a resume and cover letter to jobs@shrm.ca. Please state which role you are applying for.