Office Manager
CNY Community Foundation
Syracuse, NY
Salary: $50,000 - $60,000 per year
Posted: 01/17/26
REPORTS TO: Human Resources & Operations Officer
STATUS: Regular, Full-time, Non-Exempt
POSITION DESCRIPTION SUMMARY: The Office Manager serves as the first point of contact for all callers and visitors of the Central New York Community Foundation, as well as oversees and coordinates operations of the CNY Philanthropy Center to serve its visitors and tenants. In addition, this position provides administrative support to both entities to optimize efficiency and professionalism, ensuring that the Community Foundation puts forth a professional and high-functioning face to internal and external constituents.
MAJOR RESPONSIBILITIES:
Philanthropy Center Operations:
o Ensure visitors are greeted and assisted during business hours, primarily through direct reception desk coverage or through posted signage and alternative contact procedures when the role requires attention to building or operational matters. Maintain familiarity with and enforce policies regarding room usage
o Monitor functionality and professional appearance of the office space, CNYPC space and meeting rooms
o Maintain the Philanthropy Center calendar by using our reservation software and assist with room rental AV usage
o Maintain security software to ensure that the facility is secure after hours
o Support Human Resources & Operations Officer with any building related needs
o Handle billing for tenants and building room usage
o Ensure CNYCF kitchens are stocked with supplies for staff as well as external meetings
set-up (to include providing beverages) and break down of events occurring throughout the building. Order kitchen supplies, run dishwashers, keep space clean, etc.
General Administrative Support:
o Mail Management: Collect, sort and distribute all incoming mail to staff as addressed; process and expedite all outgoing mail including FedEx and other packages, and monitor external drop box.
o Record, endorse and notify staff of checks received in the mail
o Receive deliveries and notify appropriate staff of delivery
o Maintain, purchase and restock office supply inventory
o Provide administrative support to Community Foundation staff and departments, including triaging voicemails, meeting logistics, community engagement process, recruiting, event registrations, DocuSign administration and other related activities
o Support preparation of periodic mailings to donors and other constituents and support fulfillment of other external communications efforts
o Order food and set up/take down room for any executive/board meetings
o Assist staff with meeting arrangements
o Provide other administrative, database, event and staff support to Community Foundation departments (including Human Services Leadership Council) as requested or assigned
General:
o Work as a member of inter-departmental teams, as appropriate, to ensure the effective and efficient operations of the Foundation; perform other duties as assigned.
PREFERRED QUALIFICATIONS:
• Deep interest in and commitment to philanthropy and the work of the Community Foundation, with a demonstrated commitment to the Central New York area, its people and their concerns
• Minimum of 3 years of related work experience required
• Computer proficiency including knowledge of Microsoft Office, and a willingness to learn all appropriate Community Foundation software
• Excellent analytical, organizational and communication skills both written and oral
• Superior attention to detail
• Ability to organize and prioritize work and manage multiple priorities simultaneously
• Superior customer service skills to external and internal constituents. Excellent listening skills, follow-through and problem-solving abilities
• Excellent interpersonal, verbal and written communication skills
TIME REQUIREMENT
This is a full-time non-exempt position requiring 37.5 hours per week plus occasional early and late hours for meetings onsite and offsite. Work hours are 8:00 a.m. to 4:00 p.m. with some flexibility. This is an in office-based position.
SALARY & BENEFITS
Salary range is $50,000 - $60,000. Employee benefits include individual health insurance, dental insurance, vision insurance, annual vacation and sick days, thirteen paid holidays, term life insurance, additional disability insurance, parking, 401(k) retirement savings program with employer contribution and match, optional flex spending accounts for medical or dependent care expenses and other benefits as outlined in the employee handbook.
DISCLAIMER:
This description should not be construed to contain every function or responsibility that may be required to be performed by an incumbent in this job classification. This job description is intended to be general and will evolve over time. The description is subject to periodic updating. At management’s discretion, the employee may be assigned different or additional duties from time to time.
How To Apply: Visit our website or email careers@cnycf.org