1:00-2:00 PM Eastern | Presenters: Shruti Ramaswami
Eligible for 1 CFRE point
For many fundraisers, artificial intelligence can feel overwhelming. There is growing pressure to “use AI,” but far less clarity about what that actually means, where to begin, or how to ensure technology doesn’t come at the cost of authentic donor relationships.
This session is designed specifically for nonprofit and fundraising professionals who are curious about AI but cautious, and who want to understand how these tools can be used thoughtfully, ethically, and not in place of human connection.
Shruti Ramaswami, EVP of Strategy & Strategic Relationships at TechSoup, will offer an introduction to how AI is already showing up in the nonprofit sector. This session will highlight simple, practical ways organizations are using AI today to save time, reduce administrative burden, and support more meaningful donor engagement.
Participants will learn how AI can help fundraisers spend less time on repetitive tasks and more time building relationships, without sacrificing trust, empathy, or authenticity. The session will walk through how to get started with AI in small, low‑risk ways, how to involve staff thoughtfully, and how organizations can build confidence before considering more advanced use.
This session is about helping nonprofit teams use new tools to better support the work they already care deeply about.
By the end of this session, participants will be able to:
- Develop an understanding of how AI can be used in a fundraising context.
- Provide an overview of tools and solutions available to organizations, and how to think about what to pay for.
- Identify practical ways AI can support fundraising work today.
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Presenter:
Shruti Ramaswami is the EVP of Strategic Relationships and Strategy at TechSoup. In her role, Shruti helps lead TechSoup’s overall strategy with a goal of supporting the evolving needs of the nonprofit sector. Shruti works with companies and organizations to distribute necessary technology and engage with the civil society sector in order to create more resiliency, security, and efficiency. Before TechSoup, she was a Managing Consultant within IBM’s Public Sector practice focusing on Customer Relationship Management solutions. Shruti holds a Masters in International Business and Development Economics from the Fletcher School at Tufts University, with a focus on the role of the private sector in sustainable development. She currently resides in New Jersey with her husband and two young sons.