Senior Center Director

Job Description

Job Title: Senior Center Director FLSA: Exempt

Schedule: Full-time (40 hours)

Department Program: The Senior Center at Spring St.

Accountability: Executive Director

Summary:

The Senior Center Director will oversee the operations and management of the Senior Center,

providing leadership, guidance, and direction to staff and volunteers. This role involves

developing programs that enhance the quality of life for seniors/older adults, ensuring the Center

is a welcoming and supportive environment.

Duties and Responsibilities- This is not an all-encompassing list, other duties and

responsibilities may arise from time to time.

 Implementation of policies and procedures- local, state and federal aging and

organizational policies/procedures.

 Ensure compliance with state and federal regulations, including health and safety

standards.

 Retention of required and useful data for safety and compliance.

 Follow financial controls and guidelines established by AAA and the BAMS Fiscal

Director in all matters of budgeting, reporting, collection & participant contributions etc.

 Conduct Quality Assurance surveys throughout the year for evaluation and compliance

purposes.

 Maintain accurate records and prepare county AAA, organizational, and funding agency

reports within the required timeframes.

 Admission and orientation of Senior Center members. Retention of Senior Center

members through engagement.

 Discharge of Senior Center memberships.

 Develop, implement, and evaluate community programs and services tailored to seniors’

needs. Promoting social, intellectual, cultural, economic, emotional, physical needs

through monthly/yearly Senior Center programming.

 Providing educational programs that regularly focus on self-enrichment and living

safely/independently with a focus on Health & Wellness, Nutrition, Consumer Education.

 Work with Fiscal/Development Directors to ensure effective use of funds and resources.

 Work collaboratively with Executive Chef and Sous Chef on providing pertinent

information pertaining to congregate meals, activities, events, and other important

information to uphold AAA compliance and organizational standards/requirements.

 Provide/Assist with referral resources to seniors needing Case Management, Nutrition

Programs, Transportation, Employment Services, Legal and Advocacy Assistance etc.

 Recruit, train, and supervise staff and volunteers, fostering a collaborative team

environment.

 Work with the Development Director to partner with local organizations, independent

Senior Center Contractors, to enhance services offered at the center and for sponsorship

of events.

 Partner with the Development Director to promote community outreach to raise

awareness of available services and programs also utilizing social media/website.

 Coordinate employee/volunteer work schedules.

 Coordinate and manage all Senior Center activities, events, and fundraisers.

 Follow-up of thank you emails/letters to volunteer/donors are sent out.

 Monthly Newsletter is provided to senior/community members.

 Collaborate with other BAMS service departments to ensure effective and efficient

organizational goals are met.

 Work with Safety and Facilities Coordinator to schedule, manage and track annual fire

safety building inspections.

 Work with Safety and Facilities Coordinator to schedule, execute and track practice fire

evacuation drills at least semi-annually, (preferably 1 per quarter).

 Maintain the Center’s Emergency Preparedness Procedure and update accordingly when

needed- Collaborate with Safety Coordinator.

 Address and resolve issues or concerns from seniors and their families.

 Maintain a listing of all Senior Center incidents and work with Safety/Facilities

Coordinator to remedy safety concerns.

 Promote a clean center, ensuring sanitation is upheld, and any maintenance concerns are

communicated to the Safety Coordinator.

 Work with the Executive Team to execute the organization’s three-year strategic plan for

the Center’s growth and development.

 Participate in organizational training and participate in AAA trainings consistent with

AAA procedures to improve skills, foster development of positive behavior towards older

persons, assist in center program development & provide skills necessary for adequate

facility and fiscal management.

 Keep up to date with First Aid and Cardiopulmonary certification and recertification.

 Assist with producing relevant training for Senior Center staff pertaining to older adults’

special needs, physical and mental disabilities.

 Work in Donor Perfect to maintain an accurate database of donors and volunteers. Send

“Thank you” emails to volunteers and donors when necessary. Communicate with the

Development Director and Volunteer Coordinator for the responsibility of thank you

letters.

Educational Requirements:

This position requires one of the following qualifications:

(1) At least a bachelor’s degree from an accredited college or university and a minimum of 2

years’ social or health services experience.

(2) A high school diploma or GED equivalent and a minimum of 3 years’ experience in the

social or health service setting and skills to work with aging adults or adults with functional

impairment and to supervise center staff persons.

Knowledge, Skills and Abilities:

Knowledge:

1. Senior Services and Programs: Understanding of programs and services available for

seniors, including health, wellness, and social engagement.

2. Regulations and Compliance: Familiarity with local, state, and federal regulations

governing senior services and nonprofit organizations.

3. Community Resources: Knowledge of local resources, agencies, and organizations that

provide support for seniors.

4. Budget Management: Understanding of financial principles and budget management for

nonprofit or community organizations.

5. Grant Writing and Fundraising-Understanding of the grant/fundraising process to assist

the Development Director or Grant/Proposal Writer.

Skills:

1. Leadership and Supervision: Strong ability to lead, motivate, discipline and manage staff

and volunteers effectively and when needed.

2. Communication: Strong verbal and written communication skills to convey information

clearly to various stakeholders.

3. Organizational Skills: Ability to prioritize tasks, manage time effectively, and oversee

multiple projects simultaneously.

4. Problem-Solving: Strong analytical skills to assess situations and develop effective

solutions to issues that arise.

5. Event Planning: Ability to organize and coordinate events and activities that engage

seniors and fulfill their needs

Abilities:

1. Empathy, Compassion and Supportive abilities: Ability to understand and respond to the

emotional and physical needs of seniors.

2. Adaptability: Ability to adjust programs and services based on feedback and changing

community needs.

3. Collaboration: Strong ability to work collaboratively with staff, volunteers, community

partners, and seniors.

4. Cultural Competence: Ability to work effectively with diverse populations, respecting

various cultural backgrounds and experiences.

5. Advocacy: Ability to advocate for the needs and rights of seniors within the community

and with local government agencies.

Working/Physical Conditions:

Operating work hours are 8:00 am to 4:00 pm based primarily indoors of a Community Senior

Center. On occasions, it may include some outdoor activities or events. The Center is accessible

for seniors with mobility issues. Flexibility is required due to some evenings, weekend events,

and community outreach.

The job requires sitting, standing, walking, lifting, moving, talking, listening, and utilizing

standard office equipment. The ability to drive seniors may be necessary from time to time. Must

be willing/be able to travel to conferences and training when needed.

The level of noise varies depending on the number of members attending the Center. The

temperature varies.

Pay Range: $55,000-$60,000