
Director of Advancement Operations
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Proposed Minimum Salary: $5,384.28 monthly
Key Responsibilities
- Gift Administration & Stewardship
· Builds and manages gift processing, pledge, endowment reporting, and acknowledgement workflows with understanding and integration with existing and future technology.
· Ensure data and gift processing compliance with IRS regulations, CASE standards, Texas A&M University System, and university policies related to gift acceptance and receipting.
· Develops policies for data integrity and reporting.
· Oversee donor acknowledgement processes and build stewardship systems that enhance donor engagement and retention. Leads overall opportunities to incorporate donor satisfaction into all that we do and that our processes support and reinforce donor retention and strengthens relationships.
- Data & Systems Management
· Deep operational focus on database management (e.g., EverTrue, Raiser’s Edge, Ellucian, or similar) ensuring data accuracy, policy development, consistency, and compliance with university and legal standards.
· This position will be pivotal to our selection and database conversion that will take place within the next two years from EverTrue Signal to the selected database/CRM managing alumni, donor, and friends data.
· Implement and maintain policies for data entry, coding, and reporting.
· Ensure accurate and timely processing of gifts, pledges, and acknowledgments.
· Manage technology platforms that support fundraising, alumni relations, and stewardship.
- Prospect Research & Management
· Directs prospect research, wealth screening, and portfolio management functions to support frontline fundraisers and integrate it into overall advancement strategy that supports university priorities.
· Develop systems and train end users for tracking moves management, donor pipelines, and campaign progress.
· Provide research profiles, analysis, and strategy recommendations for major and principal gift prospects.
- Reporting & Analytics
· Design and deliver reports and dashboards to monitor fundraising performance, donor trends, and campaign progress.
· Provide data-driven insights to inform fundraising strategies and decision-making.
· Collaborate with finance and audit offices to reconcile advancement records with university financial systems.
- Strategic Leadership & Collaboration
· Provides strategic leadership in operational efficiency and data-driven strategy with an emphasis on infrastructure and building processes and systems driven by industry best practices and unique needs and considerations of A&M-Victoria.
· Supervise and develop staff in advancement services, including gift processing, database management, and prospect research.
· Serve as a key liaison with IT, finance, and other campus offices on advancement-related systems and processes.
· Contribute to division-wide planning, goal setting, and campaign preparation. Build systems and reporting to assist with tracking and reporting on advancement individual and team metrics, goals, and KPIs.
· Collaborates across Advancement and the university to provide data insights, data sharing best practices, and to assist with overall understanding of fundraising strategies and best practices. Work with academic units, athletics, student organizations, and other areas to ensure a coordinated and compliant approach to all fundraising efforts.
Qualifications
- Education & Experience
· Bachelor’s degree required; Master’s degree preferred.
· Minimum of 7 years of progressively responsible experience in advancement services, fundraising operations, or related field.
· Expertise with fundraising databases and systems, advancement operations, and analytics; prior management experience strongly preferred.
- Knowledge, Skills, & Abilities
· Expertise in data management, reporting, and analytics to support fundraising success.
· Strong understanding of gift processing, IRS charitable gift regulations, and CASE standards.
· Excellent analytical, organizational, and project management skills.
· Ability to collaborate across departments and communicate effectively with diverse stakeholders.
· Highly effective communicator both written and verbal. Ability to listen, synthesize, and identify ways to solve problems for internal and external stakeholders.
· Understanding of fundraising practices and how to build and maintain productive relationships with others at all levels.
· High ethical standards, confidentiality, and attention to detail.
· Passionate about education and giving back. Believes in the importance of volunteering and service to others.