Responsibilities include, but are not limited to:

• Plan and direct organizational operations and projects
• Collaborate with the board of Directors to identify, create and implement strategic plans to actualize business objectives
• Serve as the primary spokesperson and ambassador for the organization, effectively communicating its mission, impact, and priorities to the community
• Develop and execute fundraising strategies and oversee all fundraising efforts including grants, grant management, special events, third-party fundraising activities
• Manage cash flow, budget-planning, and financial aspects of the agency
• Supervise the organization’s daily activities
• Work with program team to ensure mission success
• Retain, identify, recruit, train and develop a talented team of employees and cultivate a positive organizational culture
• Responsible for ensuring proper insurance coverage for the agency and its assets, agency certifications, and other nonprofit compliance needs
• Monitor company operations and ensure employees and business practices comply with regulatory and legal requirements

Skills and Qualifications:

• Mission driven, have a passion for helping others, and possess a positive can do attitude
• Initiative-taking, goal-oriented self-starter
• Excellent leadership and management skills
• Effective communication and relationship-building skills
• Creative problem-solving and brainstorming capabilities
• The ability to multitask and stay organized
• Personability and enthusiasm for being the public face of the organization
• A positive mindset and dedication to the organization’s core values
• Strong networking skills, relationship building and communication skills
• Flexible and adaptable to contribute within a growing, changing organization
• Culturally competent with the ability to work successfully with diverse groups of people

• Develop and implement comprehensive fundraising strategies to achieve annual revenue goals and long-term financial sustainability.
• Lead major gift fundraising efforts, cultivating relationships with major donors, foundations, and corporations to secure significant financial support.
• Oversee the planning and execution of fundraising events and campaigns, ensuring effective stewardship of donors and maximizing fundraising outcomes.
• Ensure development and fundraising activities are in line with the agency’s strategic plan and comply with agency policies and COA accreditation standards.

Leadership and Team Management:

• Provide strategic leadership to the development team, fostering a culture of collaboration, innovation, and high performance.
• Mentor, coach, and develop a team of development professionals, empowering them to achieve individual and team goals.
• Collaborate effectively with other senior leaders and program managers to integrate fundraising strategies with programmatic goals.
• Effectively manage Development department personnel including training, supervision, performance evaluation, goalsetting, and evaluation.
• Participate in the development of the agency's plans and programs as a strategic partner, providing strategic financial input and leadership on decision-making issues affecting the agency.
• Other duties as assigned. 

Donor Relations and Communications:

• Along with the Regional Director, serve as a key spokesperson for Catholic Charities, cultivating and maintaining relationships with stakeholders, community leaders and the media.
• Develop and implement strategies to enhance donor engagement and stewardship, ensuring donors feel valued and informed about the impact of their contributions.
• Oversee the production of high-quality communications materials, including donor appeals, newsletters, and annual reports.
• Effectively articulate, verbally and in writing, the agency’s history, mission, vision, and programs to potential funding sources.
• Present a positive public image and increase the agency’s awareness in the community.

Website, Social Media, and Marketing:

• Manage and oversee the organization's website, ensuring content is current, engaging, and reflective of the agency’s mission and impact.
• Develop and implement social media strategies to increase awareness, engagement, and support.
• Oversee the marketing and communications activities to produce compelling marketing materials that effectively communicate the agency’s initiatives and impact.

Financial Oversight and Reporting:

• Manage the Development Department budget and monitor expenses to ensure fiscal responsibility and alignment with organizational goals.
• Provide regular reports to the Regional Director, Board of Advisors, and other stakeholders on fundraising progress, trends, and opportunities.
• Maintain accurate records of donations, expenditures, and financial transactions in compliance with IRS principles.
• Ensure documentation meets IRS guidelines to support the organization's transparency and accountability.
• Facilitate audits by preparing and organizing records for review.
• Implement and enforce policies and procedures related to record-keeping to uphold ethical fundraising practices.
• Collaborate with finance and accounting teams to reconcile financial data and ensure accuracy.
• Stay updated on changes in IRS regulations and adjust record-keeping practices accordingly.

Other Duties and Functions:

• Carries out responsibilities in a manner that supports a collaborative, donor centric culture.
• Maintain confidentiality of all development and financial records, apply discretion and appropriate security measures in the handling of all confidential information.
• Adhere to agency standard of ethical conduct and maintain professional boundaries with staff and clients.
• Respect confidentiality within the Agency, at home, in public, in meetings and in consultations with co-workers and outside providers.
• Sensitivity to the served population’s cultural and socioeconomic characteristics.
• Attend all Agency meetings as required.
• Participate in in-service activities, training, continuing education, conferences and workshops for professional development and compliance with grant and Agency policies.
• Keep detailed and correct records.
• Correctly enter required information in the prescribed databases.
• Comply with regulatory, statutory, contractual, grant and Agency standards for timeliness, completeness and accuracy when preparing and maintaining paperwork and required reports.
• Comply with Diocesan and Catholic Charities Bureau, Inc. general policies, regulations, and procedures.
• Maintain a positive and respectful attitude.
• Consistently report to work on time prepared to perform duties of the position.
• Communicate regularly with supervisor about Department and Agency issues. 

• Proficiency in Constituent Relationship Management software.
• Knowledge of social media and marketing campaigns.
• Exceptional written and verbal communication skills with the ability to create a cohesive narrative.
• Ability to develop marketing materials and present ideas and concepts clearly and accurately.
• Ability to supervise, manage and lead staff by example effectively and professionally.
• Ability to complete tasks efficiently and with high attention to detail.
• Ability to effectively present complex information in a clear manner to senior leadership, Board of
• Advisors, volunteers, and staff.
• Excellent analytical, strategic thinking and abstract reasoning skills, plus excellent organizational skills.
• Excellent leadership, interpersonal, people management skills and verbal communication skills with the ability to foster a cooperative work environment. 
• Excellent written, research, communication and presentation creation skills and experience.
• Ability to manage multiple tasks independently, adapt to changing circumstances and thrive in a fast-paced environment while completing assignments in a timely manner.
• Ability to report to work on time, follow directions from supervisor and accept constructive feedback. 
• Ability to interact effectively, compassionately, and respectfully with clients, visitors, staff, and board members.
• Strong typing and computer skills are required, including knowledge of and proficiency with Microsoft Word, Outlook, Excel, and accounting software programs.
• High level of personal initiative and ability to work with minimal oversight.
• Ability to act calmly in crisis situations and to resolve conflicts in a constructive and effective manner.
• Enthusiasm and the ability to thrive in an atmosphere of constant change. 
• Ability to understand and follow agency policies and procedures.
• Ability to learn agency specific software.
• Excellent customer service skills. 

• Bachelor’s degree in marketing, communications, human services, public administration, or related field.
• Master’s degree preferred.
• A minimum of 6 years non-profit fundraising, development, and marketing.
• A minimum of 3 years of supervisory non-profit management. 
• Certified Fund-Raising Executive a plus. 

• Clear a Level II background screening. 
• Clear a reference check (professional and personal).
• Clear a local background check from the county in which you reside. 
• Clear a Motor Vehicles Records check. 
• Provide proof of and maintain a minimum personal auto insurance according to agency standards. 
• Provide a copy of all certifications prior to your first day of employment. 
• Clear an E-Verify check.
• Valid Florida state driver’s license.

• Assists the Chief Development Officer in the development of goals and strategies for all fundraising campaigns
• Generate IRS acknowledgement letters for all donors
• Coordinate creation and delivery of custom “thank you’s” for donors
• Helps maintain donor profiles in CRM database
• Work with the development team to plan and execute a monthly giving program
• Assist with grant reports and donor updates
• Assist with the planning and coordination of donor outreach efforts
• Assist in special events and fundraising projects as needed
• Manages the volunteer database, including collecting volunteer information, backgrounds screenings, availability, and skills, and maintaining hours tracking
• Manages the Alumni Database and planning of alumni outreach opportunities and communications.
• Represent CIS at community engagement events
• Assist with taking internal meeting notes when requested
• Perform related duties as assigned

• Previous experience in volunteer management a plus
• Previous experience with donor database, preferably Bloomerang
• Able to maintain confidentiality
• Proficiency in Microsoft Office and online researching
• Time management skills are needed to meet deadlines
• Must possess excellent oral and written communication skills, leadership skills, organization skills, and interpersonal skills

• Bachelor’s Degree preferred, or combination of education and experience
• Previous non-profit fund development experience a plus
• Able to lift at least 25 lbs
• Valid driver’s license, ability to pass level two background screening and dependable transportation required

• Record Keeping and Data Entry
• Manages gift processing, including processing donor data from source documents, updating, and editing donor database files and performing other information-handling functions.
• Generate and track donor acknowledgement letters, solicitation letters, and other sensitive correspondence.
• Manage mailing lists; including renewals, invitations, direct mail correspondence, mail merges and other administrative responsibilities as assigned.
• Database clean-up, maintenance, and constituent record updates
• Responds promptly to and resolves revenue-related customer service inquiries from external and internal customers.
• Reconcile revenue monthly with President and outsourced CFO.

• Leverages constituent data for the advancement of the organization’s goals and explores new opportunities for capturing information or more efficiently managing relationships.
• Develops and performs daily, monthly, quarterly, and annual audits to ensure accuracy and data integrity.
  

• Supports Special Events Manager in execution of events.
• Manages Qgiv system in support of special events.

• Prepares background information and does research for select donor meetings.
• Assembles folders for meetings and keeps materials up to date.
• Assist with special projects and perform other duties as assigned

• Accountability: Acts with a clear sense of ownership; takes personal responsibility for decisions, actions, deliverables, and failures; establishes clear responsibilities and processes for monitoring work and measuring results.
• Integrity and Ethics: Gains the confidence and trust of others through honesty, authenticity, taking responsibility for own actions, and consistently telling the truth.
• Interpersonal Communication: Chooses a communication behavior that is both appropriate and effective for a given situation; understands and manages own emotions, as well as recognizes and positively influences the emotions of others 
• Results-Oriented: Plans, schedules and organizes professional schedule to achieve goals within or ahead of established time frames
• Teamwork and Collaboration: Successfully builds and maintains collaborative relationships to work effectively together as a team through shared responsibility, respect, and empathy to complete shared goals for a common good
  

• Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions.
• Valid driver license with proof of insurance for business related travel
• Ability to work occasional evenings and weekends
• Must be able to lift up to fifteen (15) pounds
• Frequent use of office machines to include telephone, computer, and printer

• High School Diploma or equivalent.
• At least three (3) years of experience in fundraising administration or similar field
• Proficient with Microsoft Office Suite or related software
• Enthusiastic about the Junior Achievement mission and purpose
• High energy and the ability to function effectively with a minimum of daily direction and support. Can solve problems and make decisions independently in a creative and effective manner
• Excellent people skills demonstrating an ability to establish a positive relationship with staff, Board, community volunteers, donors, etc.
• Well organized, meticulous, and have strong critical thinking skills, this entails the ability to analyze circumstances, evaluate outcomes and makes choices in the best interest of the development department and organization
• Deals with confidential information daily and must respect the nature of the data.
• Excellent verbal and written communication skills
  

• Associate degree or higher.
• Advanced skills and knowledge of non-profit software.
• Non-profit and/or youth development experience.

• Develop and implement comprehensive fundraising strategies to achieve annual revenue goals and long-term financial sustainability.
• Lead major gift fundraising efforts, cultivating relationships with major donors, foundations, and corporations to secure significant financial support.
• Oversee the planning and execution of fundraising events and campaigns, ensuring effective stewardship of donors and maximizing fundraising outcomes.
• Ensure development and fundraising activities are in line with the agency’s strategic plan and comply with agency policies and COA accreditation standards.

Leadership and Team Management:

• Provide strategic leadership to the development team, fostering a culture of collaboration, innovation, and high performance.
• Mentor, coach, and develop a team of development professionals, empowering them to achieve individual and team goals.
• Collaborate effectively with other senior leaders and program managers to integrate fundraising strategies with programmatic goals.
• Effectively manage Development department personnel including training, supervision, performance evaluation, goalsetting, and evaluation.
• Participate in the development of the agency's plans and programs as a strategic partner, providing strategic financial input and leadership on decision-making issues affecting the agency.
• Other duties as assigned. 

Donor Relations and Communications:

• Along with the Regional Director, serve as a key spokesperson for Catholic Charities, cultivating and maintaining relationships with stakeholders, community leaders and the media.
• Develop and implement strategies to enhance donor engagement and stewardship, ensuring donors feel valued and informed about the impact of their contributions.
• Oversee the production of high-quality communications materials, including donor appeals, newsletters, and annual reports.
• Effectively articulate, verbally and in writing, the agency’s history, mission, vision, and programs to potential funding sources.
• Present a positive public image and increase the agency’s awareness in the community.

Website, Social Media, and Marketing:

• Manage and oversee the organization's website, ensuring content is current, engaging, and reflective of the agency’s mission and impact.
• Develop and implement social media strategies to increase awareness, engagement, and support.
• Oversee the marketing and communications activities to produce compelling marketing materials that effectively communicate the agency’s initiatives and impact.

Financial Oversight and Reporting:

• Manage the Development Department budget and monitor expenses to ensure fiscal responsibility and alignment with organizational goals.
• Provide regular reports to the Regional Director, Board of Advisors, and other stakeholders on fundraising progress, trends, and opportunities.
• Maintain accurate records of donations, expenditures, and financial transactions in compliance with IRS principles.
• Ensure documentation meets IRS guidelines to support the organization's transparency and accountability.
• Facilitate audits by preparing and organizing records for review.
• Implement and enforce policies and procedures related to record-keeping to uphold ethical fundraising practices.
• Collaborate with finance and accounting teams to reconcile financial data and ensure accuracy.
• Stay updated on changes in IRS regulations and adjust record-keeping practices accordingly.

Other Duties and Functions:

• Carries out responsibilities in a manner that supports a collaborative, donor centric culture.
• Maintain confidentiality of all development and financial records, apply discretion and appropriate security measures in the handling of all confidential information.
• Adhere to agency standard of ethical conduct and maintain professional boundaries with staff and clients.
• Respect confidentiality within the Agency, at home, in public, in meetings and in consultations with co-workers and outside providers.
• Sensitivity to the served population’s cultural and socioeconomic characteristics.
• Attend all Agency meetings as required.
• Participate in in-service activities, training, continuing education, conferences and workshops for professional development and compliance with grant and Agency policies.
• Keep detailed and correct records.
• Correctly enter required information in the prescribed databases.
• Comply with regulatory, statutory, contractual, grant and Agency standards for timeliness, completeness and accuracy when preparing and maintaining paperwork and required reports.
• Comply with Diocesan and Catholic Charities Bureau, Inc. general policies, regulations, and procedures.
• Maintain a positive and respectful attitude.
• Consistently report to work on time prepared to perform duties of the position.
• Communicate regularly with supervisor about Department and Agency issues. 

• Proficiency in Constituent Relationship Management software.
• Knowledge of social media and marketing campaigns.
• Exceptional written and verbal communication skills with the ability to create a cohesive narrative.
• Ability to develop marketing materials and present ideas and concepts clearly and accurately.
• Ability to supervise, manage and lead staff by example effectively and professionally.
• Ability to complete tasks efficiently and with high attention to detail.
• Ability to effectively present complex information in a clear manner to senior leadership, Board of
• Advisors, volunteers, and staff.
• Excellent analytical, strategic thinking and abstract reasoning skills, plus excellent organizational skills.
• Excellent leadership, interpersonal, people management skills and verbal communication skills with the ability to foster a cooperative work environment. 
• Excellent written, research, communication and presentation creation skills and experience.
• Ability to manage multiple tasks independently, adapt to changing circumstances and thrive in a fast-paced environment while completing assignments in a timely manner.
• Ability to report to work on time, follow directions from supervisor and accept constructive feedback. 
• Ability to interact effectively, compassionately, and respectfully with clients, visitors, staff, and board members.
• Strong typing and computer skills are required, including knowledge of and proficiency with Microsoft Word, Outlook, Excel, and accounting software programs.
• High level of personal initiative and ability to work with minimal oversight.
• Ability to act calmly in crisis situations and to resolve conflicts in a constructive and effective manner.
• Enthusiasm and the ability to thrive in an atmosphere of constant change. 
• Ability to understand and follow agency policies and procedures.
• Ability to learn agency specific software.
• Excellent customer service skills. 

• Bachelor’s degree in marketing, communications, human services, public administration, or related field.
• Master’s degree preferred.
• A minimum of 6 years non-profit fundraising, development, and marketing.
• A minimum of 3 years of supervisory non-profit management. 
• Certified Fund-Raising Executive a plus. 

• Clear a Level II background screening. 
• Clear a reference check (professional and personal).
• Clear a local background check from the county in which you reside. 
• Clear a Motor Vehicles Records check. 
• Provide proof of and maintain a minimum personal auto insurance according to agency standards. 
• Provide a copy of all certifications prior to your first day of employment. 
• Clear an E-Verify check.
• Valid Florida state driver’s license.