Chapter Job Board

As a member of the Development Department, the Manager of Donor & Member Relations reports directly to the Director of Development & Community Relations and plays a central role in advancing Cuyahoga Valley Scenic Railroad’s (CVSR) mission through strong donor and member engagement.

This position is responsible for planning and implementing fundraising and membership initiatives that support CVSR’s strategic priorities. The manager oversees all aspects of the membership program, supports donor cultivation and stewardship, and partners closely with multiple departments to ensure excellent service to members, donors and stakeholders. In addition, this role supports the development team with donor database management as well as assistance with member and development events and small grants.

The Manager of Donor & Member Relations serves as the primary point of contact for members, and as a key contact for members, donors and external partners, delivers professional, responsive and relationship-centered services.

Salary is commensurate with experience and includes an exceptional benefits package, including medical dental coverage, 401k match, and generous holiday and paid leave policies.

• CCHO is searching for a passionate leader who thrives on building meaningful relationships and driving impact. We're looking for a dynamic Director of Development to champion our fundraising efforts, inspire generosity, and help transform lives.
• In this high-impact role, you'll lead innovative fundraising strategies, cultivate major donors and community partnerships, and create compelling opportunities for people to support a mission that truly matters. From energizing church congregations to connecting with corporate partners, you'll be the voice that brings our vision to life.
• As a member of our executive leadership team, you won't just raise funds - you'll help shape the future of the organization. You'll collaborate across departments, lead a talented development team, and drive campaigns and events that fuel growth and expand our reach.
• We're seeking a confident communicator, strategic thinker, and relationship-builder who is energized by public speaking, motivated by goals, and committed to making a lasting difference.
• If you're ready to combine faith, leadership, and purpose into a career that changes lives-we'd love to meet you!

JOB DESCRIPTION
TEAM FIRST

Promotes CCHO through public speaking and marketing, especially (but not exclusively) to church congregations, often speaking from the pulpit during Sunday morning services.

Develops and enriches relationships with members of the Board of Trustees, leadership colleagues, corporate partners, community organizations, and major and/or long-time donors for the benefit of additional financial support.

Plans, manages, and provides oversight to fundraising, marketing and awareness campaigns, events, and other agency activities.

Maintains a working knowledge of advancements and changes that are pertinent to raising money within the community, to CCHO's mission and programs, and to the development profession.

Compiles and analyzes information about potential contributors to develop mailing or contact lists and plans appropriate approaches. Identify and explore donor pools, sourcing and securing new donors for CCHO, while also maintaining current donor relationships.

Writes, telephones, or visits potential contributors and persuades them to contribute funds or gifts-in-kind by explaining purpose and benefits of the institutional advancement program.

Collaborates with development team and other agency departments to plan, produce/facilitate large-scale events, such as the Heart for the Home Celebration, Great Grill-Off and annual golf outing, among others.

Accurately and timely records expenses incurred and contributions received.

This position is contingent upon the satisfactory completion of all of the following: background checks (fingerprints required), drug test, reference checks, Department of Justice National sex offender search, Ohio (and other states of residence) Alleged Perpetrator Search, as well as other checks as required by our licensing agency.

ESSENTIAL DUTIES AND RESPONSIBILITIES (NOT AN ALL INCLUSIVE LIST):
Build/cultivate, maintain and steward relationships with individuals, foundations, and corporate partners to encourage contributions

Establish and maintain open, professional communications with residents, families, donors, vendors, volunteers and staff

Communicate with and listen to the residents, families, donors, vendors, staff and interdisciplinary team in a concise, tactful and considerate manner

Assist in developing and implementing strategies for annual and seasonal campaigns

Manage and complete accurate appeals including but not limited to direct mailings, email and social media campaigns as directed

Manage print production of marketing and communications per Foundation and The Village of St. Edward guidelines

Assist in development, writing and production of biannual Foundation newsletter and other communication avenues as directed

Research potential funding sources, identify new funding opportunities, and provide educated information to the appropriate individuals

Manage, write, and submit grant proposals and reports

Assist in the planning, coordination and execution of Foundation events throughout the year, including the annual VillageFEST

Attend community meetings and functions to professionally represent The Village of St. Edward Foundation

Evaluate the success of fundraising initiatives, track progress toward financial goals and create donor reports

Assist in identification of Planned Giving prospects and Planned Giving initiatives

Maintain and update messaging through communication services such as Touchtown

Provide accurate and timely messaging, reports, and various other items to appropriate individuals

Perform other duties as assigned.